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Carol Mbaya, AHPRA

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Carol is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

Great news, Carol is accepting new clients!
She is normally fully-booked.
Speaks English, Ndebele, North, and Shona
Offers Telehealth visits
Licensed in Australia

More about Carol

  • 7 years' experience
  • Female
  • AHPRA

I am a General Registered Psychologist who works with individuals experiencing anxiety, stress, depression, trauma, emotional regulation difficulties, substance use concerns, and challenges related to family conflict, relationships, and life transitions. I have experience supporting individuals with complex mental health needs and those navigating high-pressure or high-risk environments.

My work is grounded in evidence-based practice, including CBT, DBT, Schema Therapy, trauma-informed approaches, and structured treatment planning. Therapy is collaborative and tailored to your goals, values, and strengths.

I aim to provide a safe, respectful, and non-judgmental space where you can explore challenges openly and at your own pace. Taking steps toward change can feel overwhelming, but support can make that journey more manageable and empowering. I am here to help you work toward improved wellbeing and a more fulfilling life.

Specialties

Stress Anxiety Relationship issues Family conflicts Trauma and abuse Depression Abandonment Attachment issues Caregiver issues and stress Communication problems Forgiveness Guilt and shame Impulsivity Isolation / loneliness Life purpose Mood disorders Panic disorder and panic attacks Post-traumatic stress Self-love Social anxiety and phobia Women's issues Workplace issues

Licenses

  • AHPRA · Australia · PSY0002491259 · Renews November 2026

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.

Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.

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Frequently asked questions

Does Carol Mbaya offer telehealth visits?

Yes. Carol Mbaya works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Carol Mbaya speak?

Carol Mbaya speaks English, Ndebele, North, and Shona.

How many years of experience does Carol Mbaya have?

Carol Mbaya has 7 years of experience.

Where is Carol Mbaya licensed to practice?

Carol Mbaya is licensed to practice in Australia.

Does Carol Mbaya accept clients outside of Australia?

No, Carol Mbaya does not accept clients outside of Australia.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

How can I communicate with Carol Mbaya?

Carol Mbaya can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Carol Mbaya?

Just tap the BOOK NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.

Mental health conditions are real, common, and treatable.

And recovery is possible.

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Phone
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BOOK NOW

When you tap BOOK NOW a new window will open and you'll be directed to a simple form that will help start the conversation.