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Online Counseling
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DSW, MSW, LCSW Colleen Downes

Provides online counseling through BetterHelp

Mental health conditions are real, common and treatable.

And recovery is possible.

Colleen Downes is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

More about me

Licensing: DSW, MSW, LCSW Years in Practice: 35 State: Virginia

I am a Licensed Clinical Social Worker with over 25 years of experience. I am a licensed in New York. I have worked with individuals, couples and families from a various backgrounds and life situations. I have worked with clients with a wide range of concerns such as coping with chronic medical illnesses such as multiple sclerosis, lupus, and cancer. I have also worked with clients with adoption issues, depression, anxiety, career challenges, and ADHD. My career history has allowed me to work in areas of mental health, learning disabilities, chronic illnesses, caregiving, foster care, and adoption

My counseling style is warm and interactive. I believe in treating everyone with respect, compassion, being nonjudgmental. My approach combines psychodynamic and cognitive –behavioral counseling. I will tailor our dialog and treatment plan to meet your unique and specific needs.

My goal is to support and empower you to address life issues and to help you learn effective coping strategies.

I look forward to working with you!

About online counseling

Online counseling allows you to receive care from an online mental health practitioner via phone, video chat, or instant messaging. It is convenient for those who may have trouble getting to or would prefer not to have in-person therapy appointments. Starting at $65 per week, online counseling is generally more affordable than in-person counseling. A study by researchers at University of California, Berkeley found that online counseling can be just as effective as face-to-face therapy while being more convenient, affordable, and accessible.

Try online counseling with Colleen Downes

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Stress Anxiety Self esteem Career difficulties ADHD Relationship issues Family conflicts Trauma and abuse Grief Parenting issues Anger management Depression Coping with life changes Coaching Compassion fatigue
Languages Spoken

Services offered

Professional, confidential, and judgment-free

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Please note: It can take up to 24-48 hours to be matched to a therapist.

Reviews for Colleen Downes

Overall Rating

(25 reviews)
Rate Colleen How was your experience?


Colleen is extremely thoughtful and attentive. She proposed excellent solutions to cope with all of my stresses. Thank you!

Jan 11, 2024


Present. Thoughtful. Patient. Helpful. Highly recommend.

Nov 15, 2022


Colleen is a wonderful sounding board and generally a fantastic resource for navigating life's ups, down, and in between. *HIGHLY RECOMMEND *

R.E.·Jun 23, 2022


Colleen is very professional and knowledgeable on how to deal with mental health issues. She offers clear and concise advise and provides different tools to help you cope with your situation. I am blessed to have her as my therapist!!

C.H.·Jun 09, 2022


Colleen is great! She is extremely nice, attentive and responds ASAP.

F.A.·Mar 17, 2022


Colleen checks in with me. My goals, and help me hold me accountable.

R.E.·Feb 05, 2022


I have no issues with Colleen. She is very helpful and informative. She lets me work things out in my pace. Mostly I wish I had more time to go deeper

G.A.·Jan 21, 2022


I feel heard, supported, and more even keeled than even thanks to working with Colleen. HIGHLY RECOMMEND.

R.E.·Jul 23, 2021


Where can I start Ms Downes cam In my life at a time I was in a dark place she really helped me get back to a place where my life is back on track and I’m thriving I honestly don’t know where my life would be without her she is perfect I couldn’t be happier with my progress.

S.A.·Jun 29, 2021


One of the best! very kind always patient.

T.A.·Jun 28, 2021


Colleen is an amazing listener. She helped me to remember myself… both the self I was and the self I want to be! She is a wonderful therapist

N.I.·Jun 09, 2021


I believe its been a year or a lil more but I bave been working together to help better handle what's going on with me and I feel she's been a great help

M.O.·May 26, 2021


She is very supportive and listen carefully.

A.R.·Mar 23, 2021



R.E.·Feb 05, 2021


Working with Colleen Downes has been amazing for me she has helped with so much especially my thought process to help me slow down with my thoughts and to help me stay positive thru all my frustration situations

M.O.·Jan 17, 2021



D.O.·Nov 30, 2020


She has constantly reassured me that there is no judgement in anything I feel comfortable in voicing. I greatly appreciate that.

N.A.·Oct 05, 2020


Amazing, responsive, supportive, and patient.

V.A.·Sep 09, 2020


Even in two sessions Colleen has made realize a lot things in my life that desperately needed acknowledgement. She’s is kind, relatable and understanding. She’s amazing at what she does and I look forward to continuing working with her.

L.U.·Jun 30, 2020


Colleen is extremely helpful, patient and attentive! I’ve enjoyed each session so far.

N.I.·Jun 13, 2020


I’m happy. I like knowing I have someone I can trust without judgement. She always responds in a timely manner.

L.A.·Mar 19, 2020


I feel that Colleen Downes has helped me work on all my issues it's been so many years since I felt free to both get help and feel that it will be helpful. She makes me feel more relaxed about facing my fears.

M.O.·Mar 12, 2020


I’ve had 3 sessions with Colleen and so far so good!

S.H.·Jan 26, 2020


Colleen is supportive and kind. She listens and always gives me good advice and is never biased.

V.A.·Jan 08, 2020


Colleen has been very helpful for me in a traditional time in my life. She listens as I unpack what I’m going through and she pauses to questions that guide me deeper, and offers at least one strong takeaway for me with each session. Her feedback has been very grounding. I’m grateful.

K.A.·Dec 05, 2019


Affordable, convenient, and accessible, Colleen Downes offers counseling online

  • Affordable: Pay a low flat fee.
  • Convenient: Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
  • Available now: There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.