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Online Counseling
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MA, LPC Susan Frey

Provides online counseling through BetterHelp

Mental health conditions are real, common and treatable.

And recovery is possible.

Susan Frey is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

More about me

Licensing: MA, LPC Years in Practice: 20 State: Virginia

I have been a therapist for over 16 years. I received my master’s degree in counseling psychology from Seton Hall University, and my Bachelor of Science degree from York College of Pennsylvania. However, this is a career change for me. This change was brought about by a sudden disruption to my life.

As a therapist I have experience in treating addictions, anxiety, depression, stress, grief, bipolar disorder, anger management, and more. I employ cognitive behavioral therapy, most of the time. However, depending on the client and their needs I may use short term solution focused therapy or ACT. What is important to me to is for you, the client, to reach your goals and lead a more fulfilling, satisfying life. Let me help you to become a better you.

About online counseling

Online counseling allows you to receive care from an online mental health practitioner via phone, video chat, or instant messaging. It is convenient for those who may have trouble getting to or would prefer not to have in-person therapy appointments. Ranging from $60 to $90 per week, online counseling is generally more affordable than in-person counseling. A study by researchers at University of California, Berkeley found that online counseling can be just as effective as face-to-face therapy while being more convenient, affordable, and accessible.

Try online counseling with Susan Frey

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Stress Anxiety Relationship issues Anger management Depression Addictions Grief Eating disorders Bipolar disorder Coping with life changes ADHD
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Please note: It can take up to 24-48 hours to be matched to a therapist.

Reviews for Susan Frey

Overall Rating

(36 reviews)
Rate Susan How was your experience?


Susan has been an amazing counselor and has helped me greatly! She listens without judgement, challenges me when needed, and has tons of wisdom! I can’t say enough good things about her and how she has helped me.

Aug 31, 2023


Susan is calm, wise, and offers incredibly constructive feedback and advice. She is discerning and thoughtful during sessions and I have gained so much perspective from speaking with her.

Aug 23, 2023


Susan is the most caring therapist I’ve ever worked with in all my years. Highly recommend her.

Aug 15, 2023


Susan is wonderful

Jul 01, 2023


I'm so thankful for you to be in my life I get to clear my mind and smooth over my emotions which affects my well mental well-being very much blessings

Mar 02, 2023


Susan is a great listener

Apr 23, 2023


I appreciate Susan's perspective as well as the tools she gives me with things I can say in certain situations. She asks questions to get to the root of the matter and elaborates.

Jan 27, 2023


Kind and thoughtful, poses questions, makes me think, and encourages healthy behaviors and choices.

Jan 23, 2023


Susan helped me shift my thinking and see my situation from a perspective I haven't considered in the past. I was feeling so much better after just an hour. During the week following our session, I was able to continue to focus on this new, more positive perspective and change my thoughts. It has made a big difference in how I'm feeling. Thank you, Susan!

Jan 11, 2023


Susan is wonderful! She listens and asks questions that really make me think and evaluate my situation. She is kind and always answers me. I recommend her all the time

Nov 28, 2022


Susan is a wonderful human, woman and therapist. I would recommend her to anyone.

Nov 15, 2022


Sue is the best! She has given me amazing advice in every session and also recommended a few books tailored to my needs. I love how she takes my spiritual beliefs into consideration as well as offering professional clinical recommendations. Sue is full of wisdom and compassion. After just a few weeks of working with her, I noticed huge improvements in my mental health. I have a wonderful saintly husband who has always listened patiently to my day-to-day concerns. But, I decided that I didn’t want to just dump my problems on him. So, I needed a professional who could guide me in taking control of my mental health. I’m so glad BetterHelp’s intake survey matched me up with Sue. I couldn’t imagine a more perfect therapist for me. I am so grateful for her wonderful work!

Oct 19, 2022


Susan is exactly what I needed to be introduced to online therapy. Kind and soft spoken is a perfect combination for people who are afraid of trying therapy. Thank you.

Aug 25, 2022


Susan is very insightful and understanding. I really appreciate her knowledge and experience. She really understands my needs and gives me ways to heal and grow.

Aug 22, 2022


Susan is great! She actively listens and provides great advice. She is also very easy to talk to.

H.A.·Jul 30, 2022


She is a very perceptive listener and therapist.

N.A.·Jul 29, 2022


Susan asks very good questions and gives wise advice.

E.L.·Jul 04, 2022


Very grateful for Susan. She gave me clarity and helped me think through some problems I was facing. Thank you

I.R.·Jun 30, 2022


Susan makes sure to match my beliefs & values with the issues we are working through which helps greatly understand the next steps for my therapy.

V.A.·Jun 29, 2022


She has helped me in so many ways in just a few sessions! I am so greatful for her help so far

A.P.·Jun 24, 2022


Susan is very knowledgeable and understanding of my issues that I need assistance with during therapy. She made time for my difficulty in scheduling. Susan was so patient and helpful during our sessions. I will always be grateful for her guidance and professionalism. Thank you so much!

T.I.·May 18, 2022


She is awesome

K.A.·May 16, 2022


Susan always listens and offers tools and suggestions to help meet my therapy goals. She leads me to insights that I would not have come to in my own. I have been grateful for her help and guidance.

G.E.·May 05, 2022


Susan has been amazing and has helped me so much.

M.I.·Apr 26, 2022


Susan is willing to listen and offers the unique perspective I need to work through my questions.

B.E.·Apr 11, 2022


So easy to connect with a therapist and very quick. It’s almost like eHarmony

E.R.·Apr 01, 2022


Susan Frey, was very helpful to my concerns To the way I’m feeling. she was a very good listener and gave good advice . What will be good next steps.

M.A.·Mar 26, 2022


Very appreciative and great listener as well as providing excellent feedback!

T.R.·Mar 23, 2022


I love talking with Ms Frey. Her voice is so soothing. It's comforting. I like how she really listens to what I say. She gives me good things to think about and work on. She makes me feel important as a person.

C.I.·Mar 18, 2022


Susan has been a great listener and support. I look forward to my sessions with her each week.

A.S.·Mar 09, 2022


She is great. Very considerate and understanding. Very straight forward which I appreciate.

J.I.·Mar 08, 2022



A.N.·Mar 08, 2022


Susan taught me coping techniques that significantly decreased my fear and anxiety. Very happy to be living a higher quality life now and doing things I had feared.

A.M.·Feb 17, 2022


Susan is dedicated and professional therapist. She is generous with her time to make sure therapy is done to the best.

T.U.·Feb 07, 2022


Susan has been very attentive and supportive both on video chat and via messenger. She has given a lot of perspective that has helped me focus on the positive things. It’s felt more like speaking to a friend than a clinician but I needed that level of comfort to be myself.

K.A.·Jan 10, 2022


Susan Frey, has been very responsive and helpful, through the short time I have worked with her. She has shown loads of empathy and expertise in her work. I have enjoyed the time spent, during the calls.

A.L.·Dec 23, 2021


Affordable, convenient, and accessible, Susan Frey offers counseling online

  • Affordable: Pay a low flat fee.
  • Convenient: Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
  • Available now: There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.