Heather has been great to talk to. She listens to my needs and meets me where I'm at mentally. She is very understanding. She has great tools to help me through things and shares a lot of knowledge with me.
Heather Friend, LCSW
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Heather is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- 4.8 stars
- Clients are very satisfied with Heather. View 53 reviews
- Great news, Heather is accepting new clients!
- She is normally fully-booked.
- Speaks English
- Offers Telehealth visits
- Licensed in Colorado, Michigan, and 1 more
Recent reviews
Heather remains a solid, steady, and encouraging source of support in my therapy journey.
More about Heather
- 8 years' experience
- Female
- LCSW, LMSW
Looking for someone who truly listens and helps you move forward?
My name is Heather Friend, and I am a licensed clinical therapist with over a decade of experience supporting individuals through trauma, anxiety, relationship struggles, parenting challenges, and deep emotional pain.
If you are feeling stuck, overwhelmed, or unsure where to begin, I offer a calm, compassionate, and judgment-free space where you can feel seen, understood, and supported.
I specialize in working with clients experiencing:
Challenges from trauma and significant stress
Anxiety, grief, depression, and emotional challenges
The lasting impact of growing up in abusive or unstable environments
Relationship difficulties and challenges setting healthy boundaries
ADHD, Autism and other neurodivergent conditions
Parenting or caregiving stress
And more needs and challenges
How I work
My therapeutic approach is grounded in warmth, respect, and clarity. I draw from:
Person-Centered Therapy
Cognitive Behavioral Therapy (CBT)
Dialectical Behavior Therapy (DBT)
Somatic trauma-informed practices
Mindfulness-based approaches
Psychodynamic healing
Together, we will build understanding, develop tools, and help you reconnect with your inner resilience and trust in yourself.
What clients often say
Clients often share that they feel truly heard, supported, and empowered during our work together. Many appreciate having a therapist who not only listens deeply, but also provides guidance to help them create meaningful and lasting change.
You deserve healing and peace
You deserve to feel safe and supported.
You deserve to have your voice heard and your story honored.
You deserve to heal, grow, and build a life that feels grounded, peaceful, and empowering.
Specialties
Treatment Approaches
- Acceptance and Commitment Therapy (ACT)
- Attachment-Based Therapy
- Client-Centered Therapy
- Cognitive Behavioral Therapy (CBT)
- Dialectical Behavior Therapy (DBT)
- Emotionally-Focused Therapy (EFT)
- Existential Therapy
- Jungian Therapy
- Mindfulness Therapy
- Motivational Interviewing
- Narrative Therapy
- Psychodynamic Therapy
- Solution-Focused Therapy
- Somatic Therapy
- Trauma-Focused Therapy
- Internal Family Systems
Licenses
Heather Friend's National Provider Identifier (NPI) is 1366083321.
- LCSW · Colorado · CSW.09927984 · Renews August 2027
- LMSW · Michigan · 6801117005 · Renews August 2026
- LCSW · Illinois · 149026353 · Renews November 2025
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.
Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.
Reviews for Heather Friend
All reviews have been submitted by clients after seeing the provider.
Overall rating:
Heather has been great to talk to. She listens to my needs and meets me where I'm at mentally. She is very understanding. She has great tools to help me through things and shares a lot of knowledge with me.
Heather remains a solid, steady, and encouraging source of support in my therapy journey.
Heather if a very caring individual. She takes time to listen and offer assistance
My therapist gives me suggestions and worksheets and helpful learning tools and tips. I appreciate the materials and advice she shares.
Heather has provided excellent, comforting and helpful advice. I really appreciate our sessions.
Heather is nothing short of amazing. Creative and attentive and compassionate.
She’s helpful and knowledgeable!
Great help, compassionate and thoughtful approach.
Heather has been a wonderful bright light in my path to finding and finding out about myself. She listens to me, gives suggestions, and is otherwise a welcome part of my day when we meet up. Thank you for all you do Heather!
Heather Friend is a very caring and insightful therapist. She always gives any issue I’m working on the upmost attention and proper explanation to put it to a comfortable conclusion.
Heather helped to save my life. It’s hard to describe what her guidance and support has meant to me, but that says it all.
Heather listens to my concerns and gives productive feedback for the help I am needing. She helps and explains things that is easier for me to understand.
Heather creates a very safe space to open up about traumas and emotions and displayed a keen knowledge of a variety of different struggles and issues.
I appreciate Heather's positive and warm disposition. It is calming and allows me to open up.
Heather has been so very communicative and open from the beginning. I have had no doubt the will be able to help me create a plan and sort out the thoughts the battle in me head for attention so I can focus on what I need to work on. She is friendly and helpful and has been great from day one. I am grateful for her help!
She's great
Heather has been beyond helpful and caring and extremely easy to talk to. Would recommend her to anyone.
To put it simply, Heather helped save my life. I’ve never felt better in my life, and it’s largely because she helped me crawl out of the dark I’d been in for decades. I’m eternally grateful for her.
Very helpful
Heather Friend is a great therapist who always listens, respects, my concerns. Furthermore, she gave me tools to cope and ways to manage the anxious thoughts that I have been having. My favorite one is the breathing exercise where I breathe in for 5 seconds, hold for 5 seconds, and exhale for 10 seconds. She has been working with me to overcome a phobia that I have been struggling with and exploring my past. Along with that we discussed how I can overcome imperfection. Thank you Heather Friend :)
Heather is incredibly kind and not judgemental at all. I feel like I can be completely honest and get honest feedback that makes me feel empowered instead of weak. She seems to understand problems from the male perspective that is rare for therapists. I have found her to be helpful through some challenging times.
Heather is compassionate, thoughtful and insightful. i feel very comfortable exploring complex and difficult issues
Best decision ever.
I feel safe with Heather. She is compassionate, knowledgeable and supportive. Whilst chat was not how I thought I would be communicating with my therapist, Heather makes it very easy and I look forward to working with her more. I have already seen some positive changes and I am excited in exploring some of the themes identified further.
Heather is amazing, it only took me 1 session to know that heather was gonna get on my level and help me work thru my issues. She is kind, considerate, and really really good about not letting me slack off by providing me with useful skills and the right amount of motivation. 10/10 would recommend
I am new to seeking counseling to resolve some issues in my life and to learn how to declare to my family and the world that I am a transgender female a nd live the remainder of my life out in the open. Today will be my first actual appointment with Heather but she has already been helpful in feeling that she is someone that can help me towards that goal.
I had some important personal breakthroughs with Heather. Much appreciated
Heather has been an extremely helpful resource in my mental health journey. She's receptive and offers great advice and/or resources. She's very good at responding to messages in a timely manner and very good at checking in between sessions. Overall, Heather has been incredibly helpful in getting my mental health back on track and I would absolutely recommend her to anyone that needs some help.
Heather has been a great help with me, I feel like she has listened to what I have said and understood how I felt and it was easy and lovely to be able to share my experiences with her
Heather is a truly non-judgmental, thoughtful, and caring therapist who has given me the space to step out of the darkness and feel better about myself and my needs. Truly thankful to have found her!
She was extremely kind, helpful, respectful, supportive, and listened well during our sessions. She’s very understanding and provides you with lots of help and fantastic resources. If you’re looking for a sweet therapist who knows what they’re doing and wants to help you in a way that’s most suited to you, then I’d definitely recommend her.
Heather has been amazing. She has been a rock during a time when I did not realize I would need her most. And she has given me some answers to life-long questions, as well as resources to start a healing journey I was not aware needed to be addressed. She truly is a beautiful light helping me through some dark times. I am beyond grateful for her and Betterhelp. It was the best decision to get therapy when I did.
Heather, has been very kind and supporting during our sessions. She did make me feel understand and that was exacely what I needed to make do the needed work and make the needed steps to move forward and not getting stuck.
Friendly, compassionate, and professional! She has really helped me get a rational look at life!
Great, caring person!
Ms. Friend is caring and professional. She understands my issues and offers constructive solutions.
Heather Friend is an amazing therapist. She’s been really dedicated to supporting me and providing me with the tools I need in order to better my life. In the last few months of meeting with Heather, I’ve felt immense personal growth and I truly feel like I owe it all to her.
Very friendly and helpful
I feel supported and understood with Heather. She is direct and helps me with suggestions on how to handle difficult situations. I look forward to visiting with Heather. She is trustworthy:)
Is very good at picking words and trends out when there are issues. Supplies many different worksheets to help client understand what and why they are feeling certain things.
She supplies me with amazing resources
So far Heather send very intuitive to my concerns and needs. When I feel like I’m rambling, she reiterated what I’m trying to say very effectively and gives me lots of reinforcement and nonjudgmental advice.
She's great!! I wish we could talk more often.
Great therapist. Very insightful.
Empathetic
I don't think I could have found a better therapist on BetterHelp than Heather. Heather is extremely professional and thorough, which I greatly appreciate. They are very compassionate and empathetic while also very knowledgeable and educated. I have a lot of respect and admiration for Heather's approach to therapy. It is unique, supportive, understanding, and engaging. Although I am writing this review not too long into working with Heather, I already know I found a good one. Not only do I look forward to the next live session every week, but I finish each session with Heather feeling more empowered, validated, supported, and heard.
Thoughtful, provides space to sort through issues in my own time, and provides resources and reading material often to help me work on myself. I've had a few therapists before this but I've never been able to open up like this
She is wonderful. Shes very quock to respond in the messages and if any issues arise she lets ypu know before hand. Great communication!
Heather is so kind and compassionate! She listens carefully to me and relates very helpful ideas and suggestions. Thank you!
Great help!
Very nice! I love how responsive Heather is!
A kind and warm person who listens and gives good advice to whatever your concern may be!
Heather Friend is a great therapist ! Understanding and non judgemental.
Frequently asked questions
Does Heather Friend offer telehealth visits?
Yes. Heather Friend works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Heather Friend speak?
Heather Friend speaks English.
How many years of experience does Heather Friend have?
Heather Friend has 8 years of experience.
Where is Heather Friend licensed to practice?
Heather Friend is licensed to practice in Colorado, Michigan, and Illinois.
Does Heather Friend accept clients outside of the United States?
Yes, Heather Friend accepts clients outside of the United States.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does Heather Friend offer?
Heather Friend offers clients Acceptance and Commitment Therapy (ACT), Attachment-Based Therapy, Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Emotionally-Focused Therapy (EFT), Existential Therapy, Jungian Therapy, Mindfulness Therapy, Motivational Interviewing, Narrative Therapy, Psychodynamic Therapy, Solution-Focused Therapy, Somatic Therapy, Trauma-Focused Therapy, and Internal Family Systems.
How can I communicate with Heather Friend?
Heather Friend can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Heather Friend?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.