Mind Diagnostics is user-supported. If you buy through a link on the site, we earn a commission from BetterHelp at no cost to you. Learn More

Shannon Smith, LISW

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Shannon is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

4.9 stars
Clients are very satisfied with Shannon. View 11 reviews
Speaks English
Offers Telehealth visits
Licensed in Ohio

Recent reviews

Shannon is one of the most caring, compassionate people. She has helped me through a very difficult time in my life. She responds quickly to my messages and makes herself accessible. I appreciate her so much.

I’ve been seeing Shannon for a few months now, and she’s truly been amazing. Before starting therapy with her, I did my research and saw that her approach aligned with what I was looking for. From our very first session, I was immediately drawn to the kindness and genuine compassion she offered me. Shannon has a unique ability to meet you exactly where you are in life with understanding, empathy, and no judgment. She’s helped me connect the dots in ways I hadn’t before. She’s responsive, consistent, and never leaves me hanging, which has been such a relief. Knowing someone is actually there for you, really there, makes all the difference. And Shannon proves it time and again. She also clearly does her research. She knows her stuff and brings insight to every session. I always walk away feeling lighter, clearer, and more grounded for the week ahead. Her methods work, and if something doesn’t quite fit, she’s flexible and resourceful enough to find what does. I’ve tried therapy in the past, and honestly, it didn’t work for me. I nearly gave up. But taking a chance on BetterHelp led me to Shannon, after trying two other therapists and once I read her bio, I just knew. I haven’t looked elsewhere since. She’s helped me grow not just as a person, but also as a wife and mother. I finally found a therapist who gets it and gets me.

More about Shannon

  • 10 years' experience
  • Female
  • LISW

Greetings, I'm Shannon Smith, Licensed Independent Social Worker and Certified Clinical Trauma Specialist. I hold a Master of Science and Social Administration with a focus on adult mental health from Case Western Reserve University. I have 10 years of experience in the behavioral health field and serve in dual roles, as a civilian therapist and social work officer in the Army National Guard.

I'm passionate about my work and I understand the challenges of mental illness. My personal and professional experiences have provided me with an array of useful skills, such as attention to d...

Read more

Specialties

Stress Anxiety Trauma and abuse Anger management Bipolar disorder Depression Relationship issues Family conflicts Grief Eating disorders Sleeping disorders Self esteem
See more

Treatment Approaches

  • Acceptance and Commitment Therapy (ACT)
  • Attachment-Based Therapy
  • Client-Centered Therapy
  • Cognitive Behavioral Therapy (CBT)
See more

Licenses

Shannon Smith's National Provider Identifier (NPI) is 1871133769.

  • LISW · Ohio · I.2203580-SUPV · Expires April 2026

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.

Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

Reviews for Shannon Smith

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.9

11 reviews

5
4
3
2
1

Clients mention: Great Amazing Helped Attentive Caring Healing Helpful Understanding The best Calm

Shannon is one of the most caring, compassionate people. She has helped me through a very difficult time in my life. She responds quickly to my messages and makes herself accessible. I appreciate her so much.

I’ve been seeing Shannon for a few months now, and she’s truly been amazing. Before starting therapy with her, I did my research and saw that her approach aligned with what I was looking for. From our very first session, I was immediately drawn to the kindness and genuine compassion she offered me. Shannon has a unique ability to meet you exactly where you are in life with understanding, empathy, and no judgment. She’s helped me connect the dots in ways I hadn’t before. She’s responsive, consistent, and never leaves me hanging, which has been such a relief. Knowing someone is actually there for you, really there, makes all the difference. And Shannon proves it time and again. She also clearly does her research. She knows her stuff and brings insight to every session. I always walk away feeling lighter, clearer, and more grounded for the week ahead. Her methods work, and if something doesn’t quite fit, she’s flexible and resourceful enough to find what does. I’ve tried therapy in the past, and honestly, it didn’t work for me. I nearly gave up. But taking a chance on BetterHelp led me to Shannon, after trying two other therapists and once I read her bio, I just knew. I haven’t looked elsewhere since. She’s helped me grow not just as a person, but also as a wife and mother. I finally found a therapist who gets it and gets me.

I strongly agree that Shannon Smith is a great therapist. And a great individual also she cares for those that seek help from within also from without. I also recommend her to those who are inneed of helpful guidance.

Reviewed March 2025

Shannon is attentive and very compassionate. We worked together to set realistic goals for therapy and have created action steps to achieve these goals. She has made this a very positive process for me.

Reviewed February 2025

Shannon has always been attentive, caring, respectful, and effective. She has been supportive of my healing journey and has taught me many useful strategies/tools that I can use in times of distress. Having her as a therapist is a blessing for me, and I believe it is for others as well. Highly recommended!

Reviewed January 2023

Shannon is very wise and helps me to calm myself. She has great advice which really helps me.

Reviewed December 2022

Deeply appreciate her listening ear and very relaxed and peaceful personality. I never feel rushed and leave sessions feeling heard and encouraged in my healing and growing process. She meets me where I'm at and helps me in the decisions of where I want to be and walks through it with me.

Reviewed August 2022

Shannon is truly great at what she does. She has a really understanding nature, non-judgmental view whilst helping you open up to different perspectives. What I’ve also found useful whilst Shannon are the worksheet she sends in between session that are loaded with thought provoking questions and real life practices

Reviewed July 2022

Shannon is awesome. It's like she knew exactly how to balance listening and sharing.

Reviewed July 2022

Shannon is very good at asking questions to get to the problem. She fostered a sense of trust so I could openly share what was happening in my life. I feel understood and listened to.

Reviewed July 2022

Shannon is very thoughtful and listens well. Never thought I could talk to someone so easily. Really helpful

Reviewed June 2022

How was your experience with Shannon?

Frequently asked questions

Does Shannon Smith offer telehealth visits?

Yes. Shannon Smith works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Shannon Smith speak?

Shannon Smith speaks English.

How many years of experience does Shannon Smith have?

Shannon Smith has 10 years of experience.

Where is Shannon Smith licensed to practice?

Shannon Smith is licensed to practice in Ohio.

Does Shannon Smith accept clients outside of the United States?

Yes, Shannon Smith accepts clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Shannon Smith offer?

Shannon Smith offers clients Acceptance and Commitment Therapy (ACT), Attachment-Based Therapy, Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Emotionally-Focused Therapy (EFT), Mindfulness Therapy, Motivational Interviewing, Narrative Therapy, Psychodynamic Therapy, Solution-Focused Therapy, Somatic Therapy, and Trauma-Focused Therapy.

How can I communicate with Shannon Smith?

Shannon Smith can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Shannon Smith?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.