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Lorraine McDonnell, BACP

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Lorraine is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

4.5 stars
Clients are very satisfied with Lorraine. View 11 reviews
Offers Telehealth visits
Licensed in United Kingdom

Recent reviews

Lorraine is very understanding committed therapist. Strongly recommend Betterhelp therapy.

Reviewed April 2026

I have only had one session before going away for a week. I look forward to moving ahead with further seasions

Reviewed December 2025

More about Lorraine

  • 4 years' experience
  • Female
  • BACP

Hello, and welcome. I’m a BACP Accredited Counsellor and CBT Therapist, and I provide a warm, supportive, and non-judgemental space where you can talk openly about whatever is troubling you.

If your mind feels constantly busy — overthinking, worrying, replaying situations, or expecting the worst — you are not alone. Anxiety, low self-esteem, depression, grief, and life changes can leave you feeling emotionally exhausted and stuck in negative patterns that are difficult to break. Alongside my professional experience, I also understand anxiety on a personal level, which allows me to work with empathy, compassion, and genuine understanding.

My approach is collaborative and tailored to your individual needs. I integrate Person-Centred Counselling with Cognitive Behavioural Therapy (CBT), helping you explore your thoughts and emotions in a safe space while also developing practical tools to manage challenges more effectively. Together, we can work towards understanding the connection between your thoughts, feelings, and behaviours, so you can feel more in control and confident in your daily life.

I support adults experiencing:

• Anxiety and overthinking

• Depression and low mood

• Low self-esteem and self-confidence

• Bereavement, grief, and loss

• Stress and burnout

• Relationship and emotional difficulties

• Life transitions and personal challenges

I believe therapy should feel supportive, respectful, and empowering. My aim is to help you feel heard, understood, and equipped with the tools to move forward with greater clarity, resilience, and self-compassion.

Specialties

Stress Anxiety Grief Self-esteem Depression Coping with life changes Addictions LGBT Issues Relationship issues Family conflicts Trauma and abuse Sleeping disorders Parenting issues Anger management Career difficulties Coaching Compassion fatigue ADHD Aging and geriatric issues Antisocial personality Body image Cancer Caregiver issues and stress Chronic pain, illness, and disability Commitment issues Communication problems Control issues Drug and alcohol addiction Emptiness Forgiveness Guilt and shame Hospice and end-of-life counseling Isolation / loneliness Jealousy Life purpose Midlife crisis Money and financial issues Mood disorders Obsessions, compulsions, and OCD Panic disorder and panic attacks Post-traumatic stress Self-love Sexuality Social anxiety and phobia Women's issues Workplace issues

Treatment Approaches

  • Client-Centered Therapy
  • Cognitive Behavioral Therapy (CBT)
  • Psychodynamic Therapy
  • Solution-Focused Therapy

Licenses

  • BACP · United Kingdom · 397172 · Renews June 2026
  • BACP · United Kingdom · 397172

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling allows you to receive care from a mental health practitioner via phone, video chat, or instant messaging. It is convenient for those who may have trouble getting to or would prefer not to have in-person therapy appointments. Starting at $65 per week, online counseling is generally more affordable than in-person counseling. A study by researchers at University of California, Berkeley found that online counseling can be just as effective as face-to-face therapy while being more convenient, affordable, and accessible.

Reviews for Lorraine McDonnell

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.5

11 reviews

5
4
3
2
1

Clients mention: Understanding Helpful Listens Thank you Amazing Caring Comfortable Confidence Confident Easy

Lorraine is very understanding committed therapist. Strongly recommend Betterhelp therapy.

Reviewed April 2026

I have only had one session before going away for a week. I look forward to moving ahead with further seasions

Reviewed December 2025

Lorraine was very friendly, easy to talk to and very helpful in giving me a different and positive way of looking at everything we discussed

Lorraine listens and helps me build my confidence in my decision making.

I have been having therapy with Lorraine for a number of months and she has been absolutely fantastic. This is the first time I have ever felt that therapy has made a difference and has started to help me believe in myself. She has also helped me lay something's to rest that I was struggling with which I had initially blamed myself for. It's worth every penny. Thank you for making therapy much more assessible.

Very competent and knowledgeable practioner who actively listens and makes suggestions that demonstrates a great understanding of the issue.

Lorraine has made a huge difference to how I have viewed a difficult situation which has impacted many aspects of my life. I have felt heard, understood and validated. I feel more confident to move forward and live again. Thank you

Lorraine is very nice and listens to my concerns and is very compassionate in trying to help me in my journey.

Lorraine has been an amazing support to me the past few weeks and I look forward to the sessions, I've already learnt so much from them and know I'm on the path to feeling better in myself. She is understanding, respectful and caring, I feel so comfortable talking to her about things I don't share with other people

I've had a very positive and insightful experience. It has been very useful and helpful to my wellbeing.

Reviewed November 2024

Lorraine is kind & patient & has a real understanding of how I'm feeling. Her counselling is honest & helpful. Wish I could talk to her everyday!

Reviewed November 2024

How was your experience with Lorraine?

Frequently asked questions

Does Lorraine McDonnell offer telehealth visits?

Yes. Lorraine McDonnell works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Lorraine McDonnell speak?

Lorraine McDonnell speaks English.

How many years of experience does Lorraine McDonnell have?

Lorraine McDonnell has 4 years of experience.

Where is Lorraine McDonnell licensed to practice?

Lorraine McDonnell is licensed to practice in the United Kingdom.

Does Lorraine McDonnell accept clients outside of the United Kingdom?

No, Lorraine McDonnell does not accept clients outside of the United Kingdom.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Lorraine McDonnell offer?

Lorraine McDonnell offers clients Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Psychodynamic Therapy, and Solution-Focused Therapy.

How can I communicate with Lorraine McDonnell?

Lorraine McDonnell can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Lorraine McDonnell?

Just tap the BOOK NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap BOOK NOW a new window will open and you'll be directed to a simple form that will help start the conversation.