They are really caring and perceptive, I loved talking to them!
Charlotte Yau, BACP
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Charlotte is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- 5.0 stars
- Clients are very satisfied with Charlotte. View 1 review
- Great news, Charlotte is accepting new clients!
- She is normally fully-booked.
- Speaks English
- Offers Telehealth visits
- Licensed in United Kingdom
Recent reviews
More about Charlotte
- 5 years' experience
- Female
- BACP
I welcome clients who are navigating life between cultures or identities- whether they've migrated recently, grew up between cultural worlds or struggling in a caring role. You may feel a sense of disconnection, struggle with belonging, or carry unspoken grief related to identity, language or family expectations. Many of my clients are looking for a space where their full complexity is welcomed and where culture isn't something they have to explain or defend. You may want to use the space to reflect on your journey, process difficult memories or rebuild a sense of identity and stability in a new place.
Therapy with me is a place to reconnect with yourself, developing resilience and regain a sense of balance. I offer a warm, compassionate space where people from all background can explore their experiences, identities, grief and challenges in a way that respect their cultural values and personal narratives.
Whether you're dealing with anxiety, stress, low mood or identity struggles, I bring compassion, hope and care to our work together. You deserve support too. Feel free to reach out- I'm here to listen.
Specialties
Stress
Anxiety
Trauma and abuse
Grief
Depression
Coping with life changes
Relationship issues
Family conflicts
Parenting issues
Anger management
Self esteem
Compassion fatigue
ADHD
Abandonment
Aging and geriatric issues
Antisocial personality
Attachment issues
Body image
Cancer
Caregiver issues and stress
Chronic pain, illness, and disability
Co-morbidity
Codependency
Commitment issues
Communication problems
Control issues
Dissociation
Divorce and separation
Domestic violence
Drug and alcohol addiction
Eating and food-related issues
Emptiness
Family of origin issues
Family problems
Fertility issues
First responder issues
Forgiveness
Guilt and shame
Immigration issues
Impulsivity
Infidelity
Isolation / loneliness
Jealousy
Life purpose
Men's issues
Midlife crisis
Veteran and Armed Forces Issues
Money and financial issues
Mood disorders
Multicultural concerns
Narcissism
Obsessions, compulsions, and OCD
Panic disorder and panic attacks
Paranoia
Phobias
Post-traumatic stress
Prejudice and discrimination
Seasonal Affective Disorder (SAD)
Self-harm
Self-love
Sexual assault and abuse
Social anxiety and phobia
Somatization
Traumatic brain injury
Women's issues
Workplace issues
Young adult issues
Treatment Approaches
- Acceptance and Commitment Therapy (ACT)
- Client-Centered Therapy
- Cognitive Behavioral Therapy (CBT)
- Dialectical Behavior Therapy (DBT)
- Mindfulness Therapy
- Motivational Interviewing
- Solution-Focused Therapy
Licenses
- BACP · United Kingdom · 399133 · Expires November 2025
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling allows you to receive care from a mental health practitioner via phone, video chat, or instant messaging. It is convenient for those who may have trouble getting to or would prefer not to have in-person therapy appointments. Starting at $65 per week, online counseling is generally more affordable than in-person counseling. A study by researchers at University of California, Berkeley found that online counseling can be just as effective as face-to-face therapy while being more convenient, affordable, and accessible.
Reviews for Charlotte Yau
All reviews have been submitted by clients after seeing the provider.
Overall rating:
They are really caring and perceptive, I loved talking to them!
Frequently asked questions
Does Charlotte Yau offer telehealth visits?
Yes. Charlotte Yau works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Charlotte Yau speak?
Charlotte Yau speaks English.
How many years of experience does Charlotte Yau have?
Charlotte Yau has 5 years of experience.
Where is Charlotte Yau licensed to practice?
Charlotte Yau is licensed to practice in the United Kingdom.
Does Charlotte Yau accept clients outside of the United Kingdom?
No, Charlotte Yau does not accept clients outside of the United Kingdom.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does Charlotte Yau offer?
Charlotte Yau offers clients Acceptance and Commitment Therapy (ACT), Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Mindfulness Therapy, Motivational Interviewing, and Solution-Focused Therapy.
How can I communicate with Charlotte Yau?
Charlotte Yau can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Charlotte Yau?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.