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Charlene Tan, PACFA

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Charlene is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

Speaks English
Offers Telehealth visits
Licensed in Australia

More about Charlene

  • 6 years' experience
  • Female
  • PACFA

Welcome! My name is Charlene, I am a mother of two and I am passionate about supporting individuals as they navigate life’s challenges to work towards a healthier, more fulfilling life.

I have a BA in Counselling, Post Grad Clinical Training in Contemporary Gestalt Therapy and I am a Clinical Member of the Psychotherapy and Counselling Federation of Australia.

I have over six years of professional experience, and practice a relational approach to create a safe space to address a wide range

of emotional, mental, and life challenges.

Areas of Expertise:

Stress & Anxiety: Providing tools and techniques to manage stress and overcome anxiety, helping clients regain control of their lives.

Addiction Support: Offering a non-judgemental space to help clients cope with and recover from addictions. Ongoing support for individuals in recovery to navigate life challenges.

Family Conflict Resolution: Assisting individuals and families to heal, process and communicate more effectively during times of tension.

Grief & Loss: Supporting clients through the process of mourning, coping with the loss of loved ones, and finding meaning in life after loss.

Life Transitions & Change: Navigating major life changes (e.g., Becoming a new parent, change in family dynamics as new children are born, career shifts, relationship changes, or relocating) with resilience and confidence.

I believe that creating a safe, open environment is key to meaningful progress. My approach is grounded in compassion, non-judgement, and empathy. It takes great courage to reach out for support and I am here to walk with you every step of the way.

Specialties

Stress Anxiety Addictions Family conflicts Grief Coping with life changes

Licenses

  • PACFA · Australia · 31685 · Expires June 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.

Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

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Frequently asked questions

Does Charlene Tan offer telehealth visits?

Yes. Charlene Tan works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Charlene Tan speak?

Charlene Tan speaks English.

How many years of experience does Charlene Tan have?

Charlene Tan has 6 years of experience.

Where is Charlene Tan licensed to practice?

Charlene Tan is licensed to practice in Australia.

Does Charlene Tan accept clients outside of Australia?

No, Charlene Tan does not accept clients outside of Australia.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

How can I communicate with Charlene Tan?

Charlene Tan can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Charlene Tan?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.