I haven’t been in therapy in a decade. My first session was nerve racking but she instantly made me feel at ease with breathing exercises and listened to me just talk about everything that’s been on my mind.
Shay Bankston, LISW
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Shay is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- FSA/HSA accepted
- 4.7 stars
- Clients are very satisfied with Shay. View 3 reviews
- Great news, Shay is accepting new clients!
- She is normally fully-booked.
- Offers Telehealth visits
- Licensed in Ohio
Recent reviews
She listens, but also gets to the point of the issue. She can be blunt if needed, but is polite and kind. Responds well to my concerns and gives appropriate homework. Would definitely recommend for those who want to address the real issues preventing movement forward
More about Shay
- 20 years' experience
- Female
- LISW
As a licensed therapist in Ohio, I bring over two decades of compassionate mental health experience to my practice. My approach centers on supporting individuals navigating complex emotional landscapes, with specialized expertise in addressing depression, anxiety, trauma, and life transitions.
I am deeply committed to creating an affirming therapeutic space that honors diverse identities and experiences. My work focuses on supporting individuals struggling with social anxiety, isolation, panic disorders, and post-traumatic stress, with particular sensitivity to first responders and LGBTQ+ communities.
My clinical approach is collaborative and person-centered, designed to help clients develop meaningful coping strategies and build emotional resilience. I strive to walk alongside you, offering genuine support and professional guidance as you explore personal growth and healing.
Through evidence-based practices and a trauma-informed lens, I aim to empower clients to reconnect with their inner strengths and navigate life's challenges with increased confidence and self-understanding.
Specialties
Stress
Anxiety
Trauma and abuse
Depression
Coping with life changes
Addictions
LGBT
Relationship issues
Family conflicts
Grief
Intimacy-related issues
Parenting issues
Anger management
Career difficulties
Coaching
Compassion fatigue
ADHD
Control issues
First responder issues
HIV / AIDS
Hoarding
Isolation / loneliness
Panic disorder and panic attacks
Post-traumatic stress
Social anxiety and phobia
Licenses
Shay Bankston's National Provider Identifier (NPI) is 1821462367.
- LISW · Ohio · I.1502348-SUPV · Renews October 2027
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.
Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.
Reviews for Shay Bankston
All reviews have been submitted by clients after seeing the provider.
Overall rating:
I haven’t been in therapy in a decade. My first session was nerve racking but she instantly made me feel at ease with breathing exercises and listened to me just talk about everything that’s been on my mind.
She listens, but also gets to the point of the issue. She can be blunt if needed, but is polite and kind. Responds well to my concerns and gives appropriate homework. Would definitely recommend for those who want to address the real issues preventing movement forward
Shay is a great listener and offers great advice. I feel as though she actually listens and not just heard what I say. She is personable and I feel as though I'm talking to friend but yet still in a professional atmosphere.
Frequently asked questions
Does Shay Bankston offer telehealth visits?
Yes. Shay Bankston works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Shay Bankston speak?
Shay Bankston speaks English.
How many years of experience does Shay Bankston have?
Shay Bankston has 20 years of experience.
Where is Shay Bankston licensed to practice?
Shay Bankston is licensed to practice in Ohio.
Does Shay Bankston accept FSA/HSA?
Yes, Shay Bankston accepts FSA/HSA meaning you can pay for sessions with your pre-tax healthcare dollars. Every year hundreds of thousands of people use their FSA/HSA to pay for therapy.
Does Shay Bankston accept clients outside of the United States?
Yes, Shay Bankston accepts clients outside of the United States.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
How can I communicate with Shay Bankston?
Shay Bankston can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Shay Bankston?
Just tap the BOOK NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation.
FSA/HSA
eligible