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Ilona Smith, BACP

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Ilona is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

5.0 stars
Clients are very satisfied with Ilona. View 2 reviews
Offers Telehealth visits
Licensed in United Kingdom
Accepts worldwide clients

Recent reviews

Illona has been beyond amazing, she has been kind, caring, thoughtful and so supportive. She has been open and honest with me throughout and has supported me through the hardest time of my life. She really has gone above and beyond and I don’t know what I would have done without her through some of these really tough times. I can’t recommend her enough. She has always been completely open and honest with me and really supported me and ensured that I can have my therapy around my sons nap times and if he’s awake she has ensured that I can be flexible in how we speak. She has given me advice and really helped me. She is a great listener and I can’t thank her enough

Reviewed November 2025

Ilona has been a massive help for me at one of the hard times in my life. Helping me navigate problems the best way I can and also just listening and understanding.

Reviewed November 2025

More about Ilona

  • 16 years' experience
  • Female
  • BACP

I am credentialed in the United Kingdom with 30 years of professional work experience and 16 years experience working as a therapist. I have experience in helping clients with stress, anxiety, depression, trauma, coping with grief, coping with loss, & intimacy related issues. I believe in treating everyone with respect, sensitivity, and compassion. I will tailor our dialog and treatment plan to meet your unique and specific needs. Taking the first step to sign up for therapy can take courage and I am proud of you for getting started!

Specialties

Stress Anxiety Trauma and abuse Grief Intimacy-related issues Depression Abandonment Attachment issues Avoidant personality Commitment issues Communication problems Control issues Dissociation Domestic violence Emptiness Family problems Forgiveness Guilt and shame Isolation / loneliness Life purpose Midlife crisis Panic disorder and panic attacks Post-traumatic stress Pregnancy and childbirth Self-love Sexual assault and abuse Social anxiety and phobia Women's issues Workplace issues

Treatment Approaches

  • Client-Centered Therapy
  • Cognitive Behavioral Therapy (CBT)
  • Existential Therapy
  • Mindfulness Therapy
  • Solution-Focused Therapy
  • Trauma-Focused Therapy
  • Internal Family Systems

Licenses

  • BACP · United Kingdom · 391781 · Renews June 2026

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.

Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.

Reviews for Ilona Smith

All reviews have been submitted by clients after seeing the provider.

Overall rating:

5.0

2 reviews

5
4
3
2
1

Clients mention: Amazing Caring Great Helped Helping Recommend Supportive Thoughtful Understanding The best

Illona has been beyond amazing, she has been kind, caring, thoughtful and so supportive. She has been open and honest with me throughout and has supported me through the hardest time of my life. She really has gone above and beyond and I don’t know what I would have done without her through some of these really tough times. I can’t recommend her enough. She has always been completely open and honest with me and really supported me and ensured that I can have my therapy around my sons nap times and if he’s awake she has ensured that I can be flexible in how we speak. She has given me advice and really helped me. She is a great listener and I can’t thank her enough

Reviewed November 2025

Ilona has been a massive help for me at one of the hard times in my life. Helping me navigate problems the best way I can and also just listening and understanding.

Reviewed November 2025

How was your experience with Ilona?

Frequently asked questions

Does Ilona Smith offer telehealth visits?

Yes. Ilona Smith works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Ilona Smith speak?

Ilona Smith speaks English.

How many years of experience does Ilona Smith have?

Ilona Smith has 16 years of experience.

Where is Ilona Smith licensed to practice?

Ilona Smith is licensed to practice in the United Kingdom.

Does Ilona Smith accept clients outside of the United Kingdom?

Yes, Ilona Smith accepts clients outside of the United Kingdom.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Ilona Smith offer?

Ilona Smith offers clients Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Existential Therapy, Mindfulness Therapy, Solution-Focused Therapy, Trauma-Focused Therapy, and Internal Family Systems.

How can I communicate with Ilona Smith?

Ilona Smith can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Ilona Smith?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap BOOK NOW a new window will open and you'll be directed to a simple form that will help start the conversation.