Colleen McDonald, AASW
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Colleen is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- Speaks English
- Offers Telehealth visits
- Licensed in Australia
More about Colleen
- 10 years' experience
- Female
- AASW
Colleen (she/her) is a university-qualified, accredited social worker and experienced trauma therapist with over 10 years in the mental health sector. She works with individuals, couples, and families, bringing empathy and insight to every therapeutic relationship. Colleen holds a Post Graduate qualification in Family and Relationship Therapy and is currently pursuing mental health accreditation. She also provides clinical supervision, mentoring, and tutoring, backed by certifications in Fundamentals of Clinical Supervision, Clinical Supervision in Practice, and Advanced Supervision Skills. Her work is grounded in authenticity, connection, and a deep respect for the human experience.
Specialties
Licenses
- AASW · Australia · 458508 · Renews June 2026
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling allows you to receive care from a mental health practitioner via phone, video chat, or instant messaging. It is convenient for those who may have trouble getting to or would prefer not to have in-person therapy appointments. Starting at $65 per week, online counseling is generally more affordable than in-person counseling. A study by researchers at University of California, Berkeley found that online counseling can be just as effective as face-to-face therapy while being more convenient, affordable, and accessible.
Reviews for Colleen McDonald
Frequently asked questions
Does Colleen McDonald offer telehealth visits?
Yes. Colleen McDonald works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Colleen McDonald speak?
Colleen McDonald speaks English.
How many years of experience does Colleen McDonald have?
Colleen McDonald has 10 years of experience.
Where is Colleen McDonald licensed to practice?
Colleen McDonald is licensed to practice in Australia.
Does Colleen McDonald accept clients outside of Australia?
No, Colleen McDonald does not accept clients outside of Australia.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
How can I communicate with Colleen McDonald?
Colleen McDonald can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Colleen McDonald?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.