Mind Diagnostics is user-supported. If you buy through a link on the site, we may earn a commission at no cost to you. Learn More

Kelli Soto, PMHNP

Experienced mental health professional

Provides online counseling through Brightside Health

At a glance

Kelli is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, Brightside Health.

5.0 stars
Clients are very satisfied with Kelli. View 52 reviews
Great news, Kelli is accepting new clients!
She is normally fully-booked.
Speaks English
Offers Telehealth visits
Licensed in Michigan, Nevada, and 3 more

Recent reviews

Dr. Soto was very supportive and I'm thankful for the medication she prescribed me.

Reviewed December 2024

I can't think of anything that she could do better. My experience has been great! Dr. Soto has been very responsive throughout this process. She has replied to every message I sent her with concern. I came to her feeling hopeless and afraid of everything. She listened to me and we began a treatment plan. Today I am feeling better than I have in years. I can sleep, My thoughts have calmed are no longer eating me inside. I would recommend her to my closest loved ones. She is a kind, knowledgeable doctor that has made me not only feel better, but she made me feel safe through this entire process. I am forever grateful. Nicole Savage

Reviewed November 2024

More about Kelli

  • 1 - 2 years' experience
  • Female
  • PMHNP

Kelli Soto is a board-certified Psychiatric Mental Health Nurse Practitioner and Doctoral Candidate with a diverse background in nursing including experience in emergency medicine, oncology, medical surgical, telemetry and inpatient mental health. She has over 9 years of experience in behavioral health. Kelli was first introduced to inpatient mental health care at a VA Medical Center in Chicago, Illinois where she quickly developed a passion for serving our veterans. It was at this point she began a personal mission to address the stigma associated with mental health and ensure that individuals become empowered through education and mindfulness while ensuring access to high quality mental health care. She has experience in serving clients with PTSD, anxiety, depression, bipolar disorders, schizophrenia, personality disorders, substance use disorders, and dual diagnosis. Kelli observes DSM-5 criteria to optimize client diagnoses, monitoring symptoms, and managing medication administration. She provides comprehensive client education geared toward improving self-awareness, streamlining identification of medication options, effectiveness and potential adverse reactions, prognosis of mental health disorders, and treatment plan goals and outcomes. She embraces a holistic approach and strives to provide compassionate care that is tailored to the individual.

Brightside Health is a fully online mental health practice providing life-changing care for anxiety, depression, and related conditions through personalized Psychiatry and Therapy services available to all 50 states. Named the "best online psychiatry service" for 4 years in a row by such publications as Forbes, Healthline, Yahoo, VeryWellMind and Everyday Health among others.

Specialties

Anxiety Depression Psychiatry Consultation Panic Attack Burnout Post-Traumatic Stress Disorder (PTSD) Insomnia Mental Health Problem Crisis Intervention Suicide Prevention ADD/ADHD Substance Use Disorder Addiction Alcoholism Premenstrual Dysphoric Disorder (PMDD) Seasonal Affective Disorder (SAD) Postpartum Depression Bipolar Disorder/Manic Depression Trauma Phobias

Insurance Accepted

  • Aetna
  • Allegiance
  • Ambetter
  • Blue Cross Blue Shield of Illinois
  • Blue Cross Blue Shield of Michigan
  • Cigna
  • Florida Blue
  • Independence Blue Cross
  • Medicare
  • Meritain
  • Optum
  • UnitedHealthcare
  • Wellcare

Treatment Approaches

  • Prescription Medication
  • Cognitive Behavioral (CBT)
  • Clinical Supervision and Licensed Supervisors
  • Compassion Focused
  • Culturally Sensitive
  • Emotionally Focused
  • Interpersonal
  • Intervention
  • Mindfulness-Based (MBCT)
  • Motivational Interviewing
  • Person-Centered
  • Strength-Based
  • Trauma Focused

Licenses

Kelli Soto's National Provider Identifier (NPI) is 1942891353.

  • PMHNP · Michigan
  • PMHNP · Nevada
  • PMHNP · Colorado
  • PMHNP · Illinois
  • PMHNP · Florida

About online healthcare

Affordable.
Get high-quality care for a low flat fee without the high cost.
Convenient.
Get the care you need, when and where it works for you.
Available now.
No waiting lists. No phone calls. Just complete a short online assessment and get treatment in as little as 48 hours.

Brightside makes it easy to get professional help through secure video sessions, messaging, and personalized care plans. It’s ideal for people who want effective treatment without the hassle of commuting or scheduling delays. Starting at $95 per month, Brightside is typically far more affordable than traditional in-person care. Clinical studies show that Brightside’s evidence-based approach delivers real results: Most members see significant improvement within 12 weeks, many achieving full remission.

Reviews for Kelli Soto

All reviews have been submitted by clients after seeing the provider.

Overall rating:

5.0

52 reviews

5
4
3
2
1

Clients mention: Great Listens Amazing Caring Easy Knowledgeable Helpful Supportive Wonderful The best

Dr. Soto was very supportive and I'm thankful for the medication she prescribed me.

Reviewed December 2024

I can't think of anything that she could do better. My experience has been great! Dr. Soto has been very responsive throughout this process. She has replied to every message I sent her with concern. I came to her feeling hopeless and afraid of everything. She listened to me and we began a treatment plan. Today I am feeling better than I have in years. I can sleep, My thoughts have calmed are no longer eating me inside. I would recommend her to my closest loved ones. She is a kind, knowledgeable doctor that has made me not only feel better, but she made me feel safe through this entire process. I am forever grateful. Nicole Savage

Reviewed November 2024

Very happy with the outcome right now, no comments here.

Reviewed August 2025

I like being able to see the same provider every time I check in. Kelli is great! Very knowledgeable, helpful, and she's a good listener. I book with her every time.

Reviewed August 2025

Great provider! Easy quick and actually cares

Reviewed March 2025

Nurse Kelli does a great job listening and being honest about what my care should be! She deserves a raise ! 💜

Reviewed January 2025

She was awesome, very intelligent and knowledgeable but still explained things to me at my non-medical knowledge level

Reviewed September 2025

She is doing a great job. I feel supported and she takes the time to explain things so I feel like I've made good decisions about my care.

Reviewed May 2025

Kelli is absolutely amazing.

Reviewed October 2024

Felt really supported with a plan of attack, which is more my style. Great meeting.

Reviewed October 2024

Dr. Soto was and is a lifesaver. She is very compassionate and will make you feel heard. I have the utmost respect for her and gratitude.

Reviewed May 2025

She's amazing! Don't change a thing

Reviewed January 2025

She has been such a help! She always listens to what I have to say and makes the appointments quick and easy.

Reviewed November 2024

Everything was explained perfectly and clearly and I appreciate her help.

Reviewed December 2024

she's great - always listens and offers advice or suggestions to improve my care

Reviewed October 2024

KELLI IS THE BEST!!!! no notes. <3

Reviewed December 2024

That was a great appointment! Efficient, friendly and felt "safe".

Reviewed June 2025

Kelli is awesome I really enjoy visiting with her

Reviewed May 2025

Can ‘t think of anything…

Reviewed October 2025

She is the best. She listens to my concerns and does her best to help me. I'm so grateful I was paired with her. I feel heard and not just another patient. She always makes me feel as if I'm her only one.

Reviewed October 2024

Awesome, I'm relieved to have her on my team!

Reviewed December 2024

I really enjoyed meeting Kelli! I think she will be an excellent fit for me

Reviewed October 2024

Responsive, friendly, and supportive!

Reviewed July 2025

Very helpful and efficient

Reviewed June 2025

Kelli is wonderful. Compassionate, knowledgeable and listens to me. Also very fast to respond to my messages.

Reviewed October 2024

She is smart, caring and professional. And she listens.

Reviewed November 2024

Not a thing. Kelli has been incredibly helpful as well as responsive to messages. I couldn't ask for a better provider.

Reviewed October 2024

Everything is going well!

Reviewed November 2024

She is wonderful and caring. I love the care I receive

Reviewed March 2025

She's been very supportive of me

Reviewed April 2025

very happy with care so far :)

Reviewed March 2025

Seems concerned, but understanding and agrees with my feelings on medications

Reviewed August 2025

She's great. Couldn't ask for better.

Reviewed October 2024

Very easy to talk to. Very professional and yet personable!

Reviewed April 2025

She was very sweet. Felt like she understood me. She understood what I was trying to say. Very sweet and clam.

Reviewed September 2025

I was really happy with how she asked her questions and made sure to know where I was at with my current regiment, and goals. I like having someone I can turn to to just focus on my mental health medication and know what symptoms to look for to see if something needs to be changed. I also liked how she explained why my current medication works and is used for my specific needs.

Reviewed September 2025

Kelli is so great! I feel so comfortable with her and she is always very thorough and and so kind!

Reviewed September 2025

She’s very kind And truly interested in what you have to say and what’s bothering you.. Too bad we can’t have more than 15 minutes to talk. We could have more than 15 minutes. I think it would be better to have a better understanding of Patient and provider experience. I would highly recommend her as my provider

Reviewed October 2024

Kelli Soto is wonderful. She is thoughtful and caring, and I appreciate all that she has done for me and is still doing.

Reviewed September 2025

She listens and offers recommendations, there isn't anything that I would change with her support of my care

Reviewed April 2025

Kelli was excellent today. Quickly diagnosed my feelings and articulated my symptoms before I could tell her. I felt very comfortable.

Reviewed October 2024

I believe she is doing a great job!

Reviewed November 2024

No notes. Kelli has been awesome throughout my journey with Brightside

Reviewed March 2025

To be honest I believe she's done great she's getting me on a better path I'm happy with current service

Reviewed March 2025

Just keep up what she has been doing cause so far everything is going great.

Reviewed October 2024

I don't think she can do anything better! She listens to concerns and prescribes medication accordingly.

Reviewed October 2025

Kelli is AMAZING! She is totally attentive, understands what I am saying, has a calming tone, great suggestions.

Reviewed September 2025

She is quick and so straightforward I don’t often have to ask many follow up questions. Everything she discusses is easy to understand and follow. I appreciate that she listens to my symptoms and does not write them off.

Reviewed September 2025

Kelli seems very nice and helped me come up with a plan to help me get through the chaos in my life right now. I'm hopeful this will work

Reviewed March 2025

NA/ Kelli is amazing, and I am glad to have her as a provider.

Reviewed October 2025

She was really amazing and helped me feel at ease.

Reviewed April 2025

I've had only the best experience with Kelli. She is prompt, kind and caring. And I really feel like she has my back when it comes to getting me felling better.

Reviewed May 2025

How was your experience with Kelli?

Frequently asked questions

Does Kelli Soto offer telehealth visits?

Yes. Kelli Soto works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Kelli Soto speak?

Kelli Soto speaks English.

How many years of experience does Kelli Soto have?

Kelli Soto has 1 - 2 years of experience.

Where is Kelli Soto licensed to practice?

Kelli Soto is licensed to practice in Michigan, Nevada, Colorado, Illinois, and Florida.

Does Kelli Soto accept insurance?

Yes, Kelli Soto accepts Aetna, Allegiance, Ambetter, Blue Cross Blue Shield of Illinois, Blue Cross Blue Shield of Michigan, Cigna, Florida Blue, Independence Blue Cross, Medicare, Meritain, Optum, UnitedHealthcare, and Wellcare.

Does Kelli Soto accept clients outside of the United States?

No, Kelli Soto does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of [a major teletherapy service] experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Kelli Soto offer?

Kelli Soto offers clients Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), Emotionally-Focused Therapy (EFT), Psychodynamic Therapy, Mindfulness Therapy, Motivational Interviewing, Client-Centered Therapy, Solution-Focused Therapy, and Trauma-Focused Therapy.

How can I communicate with Kelli Soto?

Kelli Soto can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Kelli Soto?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.