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Criselda Ornelas, LCSW

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Criselda is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

FSA/HSA accepted
Offers Telehealth visits
Licensed in Texas

More about Criselda

  • 4 years' experience
  • Female
  • LCSW

As a licensed therapist serving clients across Texas, I specialize in supporting individuals navigating complex emotional landscapes. My practice centers on helping people work through depression, anxiety, stress, grief, and challenges related to self-esteem and life transitions.

I am deeply committed to creating a compassionate, affirming space where clients can explore their inner experiences and develop meaningful strategies for personal growth. My approach honors each person's unique journey, with a particular focus on women's experiences, communication dynamics, and healing from relational wounds.

Drawing from evidence-based practices, I support clients in developing self-love, addressing isolation, exploring life purpose, and working through difficult emotions like guilt and shame. Whether you're experiencing relationship challenges, caregiver stress, or seeking support during significant life changes, I'm here to walk alongside you with empathy and professional expertise.

Specialties

Stress Anxiety Grief Self esteem Depression Coping with life changes Abandonment Attachment issues Caregiver issues and stress Communication problems Divorce and separation Forgiveness Guilt and shame Isolation / loneliness Life purpose Self-love Women's issues

Insurance Accepted

  • Cigna
  • GEHA
  • Optum
  • Oscar Health
  • UMR
  • UnitedHealthcare

Licenses

Criselda Ornelas's National Provider Identifier (NPI) is 1477366243.

  • LCSW · Texas · 103719 · Renews May 2026

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.

Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.

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Frequently asked questions

Does Criselda Ornelas offer telehealth visits?

Yes. Criselda Ornelas works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Criselda Ornelas speak?

Criselda Ornelas speaks English.

How many years of experience does Criselda Ornelas have?

Criselda Ornelas has 4 years of experience.

Where is Criselda Ornelas licensed to practice?

Criselda Ornelas is licensed to practice in Texas.

Does Criselda Ornelas accept FSA/HSA?

Yes, Criselda Ornelas accepts FSA/HSA meaning you can pay for sessions with your pre-tax healthcare dollars. Every year hundreds of thousands of people use their FSA/HSA to pay for therapy.

Does Criselda Ornelas accept insurance?

Yes, Criselda Ornelas accepts Cigna, GEHA, Optum, Oscar Health, UMR, and UnitedHealthcare.

Does Criselda Ornelas accept clients outside of the United States?

No, Criselda Ornelas does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

How can I communicate with Criselda Ornelas?

Criselda Ornelas can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Criselda Ornelas?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation.

FSA/HSA eligible