Quick to get first appointment, listens well, understands my situation and provides constructive feedback.
Brandi Mack, LMFT
Experienced mental health professional
Provides online counselling through BetterHelp
At a glance
Brandi is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- 5.0 stars
- Clients are very satisfied with Brandi. View 2 reviews
- Offers Telehealth visits
Recent reviews
Brandi is extremely sweet, patient and understanding. I was happy after my first visit.
More about Brandi
- 21 years' experience
- Female
- LMFT
As a licensed therapist in New York, I bring over two decades of compassionate clinical experience supporting individuals through complex emotional landscapes. My practice specializes in addressing depression, relationship dynamics, family conflicts, trauma recovery, and grief counselling.
I focus on creating a supportive environment where clients can explore challenging experiences related to social anxiety, attachment issues, mood disorders, and personal transformation. My approach centers on understanding each individual's unique journey, helping clients develop healthier communication patterns, process difficult emotions, and build resilience.
My therapeutic work emphasizes healing from past wounds, navigating life transitions, and empowering individuals to cultivate meaningful personal growth. Whether addressing trauma, relationship challenges, or emotional struggles, I am committed to providing thoughtful, personalized support that honors each client's strengths and potential for healing.
Specialties
Relationship issues
Family conflicts
Trauma and abuse
Grief
Depression
Abandonment
Attachment issues
Caregiver issues and stress
Communication problems
Divorce and separation
Forgiveness
Guilt and shame
Impulsivity
Mood disorders
Narcissism
Panic disorder and panic attacks
Personality disorders
Post-traumatic stress
Self-harm
Sex addiction
Sexual assault and abuse
Sexual dysfunction
Sexuality
Social anxiety and phobia
Women's issues
Insurance Accepted
- Cigna
- GEHA
- Optum
- Oscar Health
- UMR
- UnitedHealthcare
Licenses
Brandi Mack's National Provider Identifier (NPI) is 1073659314.
- LMFT · New York · 000918 · Renews September 2026
About online counselling
- Counselling without referrals.
- No doctor referral required.
- Convenient.
- Virtual counselling sessions are a flexible alternative to in-person therapy.
- Available now.
- Counselling in as little as 48 hours. No waiting list and no calls to make.
Online counselling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.
Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.
Reviews for Brandi Mack
All reviews have been submitted by clients after seeing the provider.
Overall rating:
Quick to get first appointment, listens well, understands my situation and provides constructive feedback.
Brandi is extremely sweet, patient and understanding. I was happy after my first visit.
Frequently asked questions
Does Brandi Mack offer telehealth visits?
Yes. Brandi Mack works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Brandi Mack speak?
Brandi Mack speaks English.
How many years of experience does Brandi Mack have?
Brandi Mack has 21 years of experience.
Where is Brandi Mack licensed to practice?
Brandi Mack is licensed to practice in New York.
Does Brandi Mack accept FSA/HSA?
Yes, Brandi Mack accepts FSA/HSA meaning you can pay for sessions with your pre-tax healthcare dollars. Every year hundreds of thousands of people use their FSA/HSA to pay for therapy.
Does Brandi Mack accept insurance?
Yes, Brandi Mack accepts Cigna, GEHA, Optum, Oscar Health, UMR, and UnitedHealthcare.
Does Brandi Mack accept clients outside of the United States?
No, Brandi Mack does not accept clients outside of the United States.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
How can I communicate with Brandi Mack?
Brandi Mack can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Brandi Mack?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation.