Fiona Choi, ACA
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Fiona is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- Great news, Fiona is accepting new clients!
- She is normally fully-booked.
- Speaks English, Mandarin, and Cantonese
- Offers Telehealth visits
- Licensed in Australia
More about Fiona
- 12 years' experience
- Female
- ACA
Hello, and welcome. I’m an ACA Level 4 registered counsellor based in Australia. I work with children, adolescents, and adults from diverse cultural backgrounds, and I’m fluent in English, Cantonese, and Mandarin.
Life can sometimes feel overwhelming, especially when you’re navigating stress, anxiety, self-doubt, relationship or family difficulties, work-life challenges, grief, or a major life transition. You may know that something needs to change but feel unsure where to start. Sometimes, you may simply want a space where you can slow down, make sense of what you’re feeling, and be heard without judgement.
I support clients with concerns including anxiety and stress, self-esteem and confidence, emotional regulation, relationship and family issues, work-life balance, identity, grief and loss, and life transitions. I have also worked with children experiencing ADHD-related behavioural concerns and adolescents navigating self-criticism, identity, academic pressures, and confidence.
My approach is collaborative, person-centred, and strengths-based. I don’t believe therapy should be a one-size-fits-all experience. We will work together to understand what you need and what feels most helpful for you. Depending on your goals, I may draw from CBT, attachment-informed approaches, emotional processing, grounding and relaxation techniques, and other therapeutic strategies.
One idea that is central to how I work is that you are the author of your own story. You may not have chosen every chapter that has brought you here, and some chapters may have been painful or difficult. But you can have a say in what comes next.
My role is not to tell you how your story should unfold. Instead, I’m here to walk alongside you, listen with curiosity and without judgement, help you understand yourself and your experiences, and support you in recognising the strengths and resources you already have.
You don’t need to have everything figured out before reaching out. We can start wherever you are, at a pace that feels comfortable for you. Whether you’re going through a difficult chapter or simply want to understand yourself and your relationships more deeply, I’d be honoured to support you as you work towards the next chapter of your story.
Specialties
Licenses
- ACA · Australia · 86804 · Renews March 2027
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling allows you to receive care from a mental health practitioner via phone, video chat, or instant messaging. It is convenient for those who may have trouble getting to or would prefer not to have in-person therapy appointments. Starting at $65 per week, online counseling is generally more affordable than in-person counseling. A study by researchers at University of California, Berkeley found that online counseling can be just as effective as face-to-face therapy while being more convenient, affordable, and accessible.
Reviews for Fiona Choi
Frequently asked questions
Does Fiona Choi offer telehealth visits?
Yes. Fiona Choi works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Fiona Choi speak?
Fiona Choi speaks English, Mandarin, and Cantonese.
How many years of experience does Fiona Choi have?
Fiona Choi has 12 years of experience.
Where is Fiona Choi licensed to practice?
Fiona Choi is licensed to practice in Australia.
Does Fiona Choi accept clients outside of Australia?
No, Fiona Choi does not accept clients outside of Australia.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
How can I communicate with Fiona Choi?
Fiona Choi can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Fiona Choi?
Just tap the BOOK NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap BOOK NOW a new window will open and you'll be directed to a simple form that will help start the conversation.